Just as there’s a science to the tests your physicians select, there’s a methodology to improve lab productivity and efficiency while simultaneously growing clinical support and patient access. Through our work with hundreds of health systems across the country, we have developed a set of best practices for managing the challenges you’re facing right now. We can collaborate with you to help achieve your objectives, whether it's addressing the demand for more esoteric testing, a shrinking labor force, or escalating capital expenditures and supply costs.
By pairing twin strategies of lab management and lab stewardship you can accelerate the lab as a center of excellence that supports your health system’s clinical and businesses equally well.
Our clinical integration solutions help you:
At the same time, you can also decrease unnecessarya test orders (and associated downstream care), and make more informed and proactive data-driven decisions about test over and under utilization across your organization. With this insight, you can focus your resources where they will help the most.
a The term “unnecessary” refers to testing ordered for a patient whose symptoms and/or condition may not support the need for the testing under generally accepted third-party clinical guidelines. Quest Diagnostics identification of potential unnecessary testing is intended as a guide to assist providers in identifying potentially problematic ordering patterns and is not intended to replace a treating provider’s medical judgment, based upon evaluation of the patient.
1 Data on file. Quest Diagnostics, 2021.
Diagnostics can make a bigger impact when you think outside the lab. We'll work with your system to drive better patient and hospital health, just like we've done for PeaceHealth, Hackensack Meridian Health, and Mercy Health, to name a few.
Laboratory services are critical to delivering high-quality patient care, but constantly changing reimbursement levels, rapidly evolving technology, and chronic shortages of skilled professionals can be daunting. We offer a compelling solution: laboratory management solutions that can be configured to meet the unique needs of your system.
The past decade has seen steady growth in the number of hospital laboratory outreach programs serving physicians in surrounding communities. Outreach is a valuable community service, but also one that can reduce your income instead of increase it, if not managed correctly.
We can help you achieve a competitive advantage with our collaborative outreach models by working together to lessen your administrative burden and help improve the profitability of your outreach testing business.
Health systems are under pressure to do more with less. We can help you determine the best ways to leverage our collective capabilities and resources—from logistics to phlebotomy to draw sites—and provide field services at fair-market value to your affiliated physician groups.
A shared services strategy also gives your health system the ability to offer a broader selection of esoteric tests—without the associated investment in advanced equipment and training.
This outreach collaboration model builds on your organization’s strengths to better serve your physicians’ and patients’ needs. With a purchase testing agreement, Quest performs billing, logistics, and phlebotomy services to complement your in-house laboratory operations.
Lab stewardship is about gaining the most insights from your diagnostics to deliver the best quality care, drive down cost and complexity, and optimize testing. By connecting physicians, lab administrators, and medical leadership with actionable, real-time lab data, you can create a team approach to improving overall test utilization. Just imagine how helping clinicians order the right test at the right time can promote better quality of care and get you closer to the evidence-based care that improves quality metrics and financial performance.
Quest Lab Stewardship powered by hc1 can help your organization assess lab test utilization and cost, for greater insights and better outcomes.
Work with us to find the lab optimization model that works for your system.
Hospitals & health systems
Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA certified laboratories that provide HIPAA covered services. Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services.
Quest, Quest Diagnostics, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks—® and ™—are the property of their respective owners. © 2023 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.
